Domestic Shipping Policy
All Packages are discretley Pacakaged
- Shipping is free on orders over $100. This does not include some bulky items that require special shipping considerations.
- Any fees that incur during shipping due to misinformation resulting from a customer's typographical error or omission of information will be subsequently charged to the customer. For instance, omission of an apartment number or a typographical error on the zip code will be subject to a charge for re-delivery.
- Rocks, dirt, large nutrient containers and large systems are subject to additional shipping and handling fees.
- All shipping quotes are for UPS ground, or USPS economy. Please call for alternative methods of shipping.
- All shipping quotes are for the Continental U.S.
- If paying by Credit Card, the shipping address must be verifiable with the issuing bank of the card.If it is not, orders will be shipped to the billing address if it can be verified as legitimate by the issuing bank.
- All packages are shipped in plain brown paper or UPS / USPS shipping packaging.
If your order requires any additional shipping cost we will contact you for payment before merchandise will ship. Please give us the best phone number to contact you.
International Shipping Policy Through Bongo
International Shipping Powered by
We have partnered with Bongo International to service our international customers.
Checkout by clicking the “Outside the U.S.?” button or at checkout, choose your international destination from the country drop down menu. Once you click the button or select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.